EdTech — streamline operations

Managing hundreds of remote specialists can turn routine paperwork into a tough challenge. One of our clients, a leading EdTech platform, needed to pay not only remote contractors, but also instructors.

Kleos helped to streamline the operation process. In this use case, we will show how our team transformed the platform into a unified ecosystem that covers everything from contracts to payouts.

About the Company

A leader in the EdTech niche that relies heavily on remote specialists, ranging from designers and developers to instructors. Every freelancer requires not only tasks and communication, but also proper legal documentation, intellectual property (IP) rights transfer, and timely payments.

Main Challenges

Before the Kleos integration, the workflow required:

• A manager to outline the task for the freelancer as well as negotiate scope, deadlines, and estimated cost;
• A legal team to prepare and approve contracts, considering legal specifics of different countries;
• A manager to create a certificate of acceptance confirming the work completion;
• An accounting to handle payments, collect receipts, and file documents.
• An administrative team to send documents to remote workers and regulatory authorities.

Each contractor was like a separate project loaded with paperwork. It was quite challenging for the company to scale with so many routine tasks.

Company Expectations

The company was looking for an all-in-one solution that would:

1. Simplify document workflow and processing.
2. Automate timely payments to contractors.
3. Ensure full legal protection (especially regarding IP rights).

Kleos met all those requirements.

Solution: Integrating Kleos into the Company’s Infrastructure

Kleos turned out to be the main entry point for all freelancer-related operations.

Today, it serves as:

• A document management platform with a unified contract template for all projects.
• A payment system that enables payouts in just a few clicks.
• A compliance safeguard during any tax audit.

Results: Before and After Kleos

Here is how Kleos helped the company:

• Reduced administrative time from 7 days to 30 minutes.
• 1 person handles all payouts instead of an entire department.
• 200+ contractors receive timely payments via Kleos.

Key Improvements

1. One contract template instead of dozens of separate agreements.
2. Support for all tax statuses from registered sole proprietors to self-employed individuals.
3. Mass payouts in one click with minimal manual work.

“Thanks to Kleos, we reduced operational costs, sped up our processes, and saved resources. This allowed us to focus on scaling rather than drowning in paperwork.” — Oliver K., COO.

The Bottom Line

Kleos is more than a payment management tool. The platform helped to eliminate daily pain points, minimize errors, and reduce routine tasks for 6+ team members. What is more important, it provided enough room for the company to scale.

Looking for a safe, fast, and simple way to automate payments for remote contractors? Join Kleos or book a demo to explore all of its features.